Legal Centre
Responsible Play Starts With Clear Control
We built practical tools that let you limit spend, pause access, or step away completely. Here you can see exactly what to use, where to find it, and where to get independent help.
Last updated: July 2026
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Our commitment to safer play
At Avantgarde Casino, we want play to stay what it should be: entertainment, not pressure. If gambling stops feeling enjoyable, we would rather help you slow down, pause, or leave than push you to keep going. Our responsible gambling approach is built into the account journey, the cashier, and support conversations so you can act quickly when you need to.
We commit to the following:
- We present gambling as a leisure activity, not as a way to earn income.
- We make limit-setting tools visible during signup and inside the cashier so you do not need to search for them.
- We support checks that may include KYC verification before certain account changes or withdrawals, because identity control is part of keeping accounts secure.
- We apply self-exclusion requests across our platform immediately once confirmed.
- We can arrange exclusions from 6 months to 5 years, or permanent closure when requested.
- We do not send reactivation prompts to self-excluded players.
- We train our support team to respond with care, clarity, and no judgment.
If you need help using any of these tools, you can contact us through Avantgarde Casino and ask for support directly.
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Tools you can use right now
You do not need to wait for a problem to use control tools. We make them available inside your account so you can set boundaries before play starts to feel uncomfortable. On avantgarde casino, these options are designed to be simple, immediate, and easy to confirm.
Here is what you can use now:
- Deposit limits β set a daily, weekly, or monthly cap in your Cashier > Responsible Gaming area.
- Loss limits β restrict how much you can lose over a chosen period in Account Settings > Safer Play.
- Wager limits β cap total stakes over daily, weekly, or monthly periods from the same dashboard.
- Reality checks β receive in-session reminders every 15, 30, or 60 minutes in Profile > Notifications.
- Cool-off / time-out β pause access for 24 hours, 7 days, 14 days, or 30 days under Support > Account Control.
- Self-exclusion β block your account for 6 months, 1 year, 3 years, 5 years, or permanently through Responsible Gaming settings or support.
- Account closure β request full closure with our team if you want to stop using the platform entirely.
If you are unsure which option fits your situation, start with a shorter pause or speak to support before making a permanent choice.
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Signs it may be time to pause
Sometimes the clearest signal is simply that play no longer feels light. You may still be depositing small amounts, or you may be logging in more often than usual. Either way, it is worth paying attention early. A pause taken sooner is often easier than waiting until frustration builds.
Some common warning signs include:
- You spend more money than you planned.
- You stay online longer than you meant to.
- You try to win back losses with bigger or faster bets.
- You feel irritated, tense, or low after playing.
- You borrow money or move funds meant for bills or essentials.
- You hide your gambling from a partner, family member, or friends.
- You think about gambling when you are not playing.
- Play starts to feel like escape rather than entertainment.
None of these signs mean you have failed. They are simply indicators that more control could help. At Avantgarde Casino, we would rather you use a limit, time-out, or self-exclusion one step too early than one step too late.
If any of these sound familiar β please reach out. Below are independent organisations who will listen.
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Independent support if you need it
If you want to speak to someone outside our platform, independent organisations can offer confidential help, practical next steps, and ongoing support. You do not need to wait for a crisis to contact them. Many players reach out simply because they want clarity, distance, or a conversation with someone neutral.
- BeGambleAware β free, confidential support (UK and global).
- GamCare β 24/7 helpline + live chat.
- Gamblers Anonymous β peer support groups worldwide.
If you contact us to apply limits, open self-exclusion, or close your account, we will process that choice without friction. We may ask a few questions to confirm identity and protect account security, but we will not treat the request as a sales conversation.
Whatever you choose, your account here will respect that choice β immediately and permanently.
Related policies
How we verify
These policies are reviewed by our compliance editor against the operator's published terms and the relevant licence conditions, and updated whenever the terms change.
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The full terms are laid out above. Continue only if you're 18+ and happy to play responsibly.